How Communication Strategy Boosts Team Morale in the Workplace (+ ROI Implications)

Pavel Soral
How communication can boost team morale, engagement and productivity

Effective communication is a cornerstone of a thriving workplace. It not only streamlines operations but also fosters an environment where employees feel valued, engaged, and motivated, contributing to increased morale.  

Furthermore, it’s communication that impacts task efficiency – at least, that’s where most employees agree unanimously.


We will cover:

  • What’s workplace communication
  • Benefits and perks of effective communication
  • Communication and morale boost team engagement
  • Engaged teams show higher profits
  • Gauge your team’s morale through “pulse surveys” 
  • 4 ways to enhance communication and increase team morale

What’s workplace communication and what benefits it brings

Communication is the heartbeat of a thriving organization. It’s not just about exchanging information; it’s about creating clarity, fostering understanding, and building bridges between people.

When communication is strong, the impact is undeniable. Teams feel connected, individuals feel heard, and alignment becomes second nature. 

Imagine a culture where every voice matters, feedback isn’t feared but embraced, and communication is a two-way street—open, respectful, and constructive. 

That’s the kind of environment where trust, engagement, and collaboration thrive. 

Communication strategy at workplace enhances team morale and boosts productivity

Benefits and perks of effective communication

Effective communication isn’t a “nice-to-have.” A body of research measured benefits your organization enjoys if you successfully implement effective communication standards.

Consider this: 96% of employees desire a more empathetic approach to workplace communication. This isn’t just a preference—it’s a call for leaders to listen, connect, and respond with understanding. 

The numbers tell the story. 97% of employees believe that communication directly impacts  their ability to perform tasks effectively. Meanwhile, 85% feel more motivated when leadership shares regular updates about the company. When communication is clear, frequent, and inclusive, it empowers people to excel in their roles and fosters a sense of purpose.

Trust directly links to communication. Over 80% of Americans agree that employee communication is the top factor inspiring trust in the workplace. It’s no surprise that companies with effective internal communication are 3.5 times more likely to achieve better results and are half more likely to reduce employee turnover.

Productivity also flourishes in environments where communication thrives. When employees have access to better communication tools and training, their productivity can soar by up to 30%. Informed employees are 77% more productive than those left in the dark, and strong team communication can increase retention by 4.5 times.

Communication and morale boost team engagement

Employee morale is more than an individual metric. When team morale is high, collaboration flourishes, efficiency increases, and shared goals are achieved with greater ease and enthusiasm.

High employee morale creates a ripple effect throughout the organization. Employees who feel valued and fulfilled are not only more productive and engaged but also more loyal. They’re the ones who stick around and who promote your brand.

Engaged teams show higher profits

Despite significant shifts in the economy and technology, the latest Gallup analysis confirms a consistent truth: engaged employees consistently deliver better business outcomes. 

This holds true across industries, company sizes, and nationalities—regardless of their economic conditions.

Highly engaged teams deliver results. Research from Gallup shows that teams in the top 20% of engagement scores see tangible benefits:

  • 41% reduction in absenteeism
  • 59% lower turnover rates
  • 21% greater profitability

Are you ready to increase your team morale? It starts with knowing where you stand.

Gauge your team’s morale through “pulse surveys” 

Regular employee pulse checks are a simple yet powerful way to track trends, gather feedback, and gauge team morale. Here’s how we do it:

#1. Streamlined pulse surveys

At Slido, we’ve crafted a set of 8 survey questions that are part of our monthly pulse checks. These questions are uploaded into a Slido survey, enabling us to easily monitor trends over time. 

💡Pro Tip: Keep all survey data in one place by using a single Slido event for all your pulse checks.

Template of Sildo "Pulse Check" as a part of team communication improvement strategy

#2. Easy participation for employees

At the end of each month, we share the survey link in a dedicated Slack channel. The survey takes just 5 minutes to complete, but to maximize participation, we send friendly reminders.

💡Pro Tip: Use multiple channels for reminders. Slack and weekly newsletters work well, but nothing beats a personal nudge from a team lead. That’s why we ask departmental leaders to encourage their teams to participate.

#3. Analyzing and sharing results

Once the responses are in, we analyze the data and share key takeaways with the company through a concise presentation. Additionally, we create tailored presentations for each of our 9 main functional teams, highlighting insights relevant to their work. Team leaders review these results with their teams and collaborate on actionable improvements.

💡Pro Tip: Focus on one improvement at a time. Prioritize the most impactful change and commit to getting it right by the next pulse check.

Slido "Pulse Check" results dashboard

#4. Dynamic survey design

We use a mix of live poll formats in our pulse surveys to ensure engaging and insightful feedback. By making pulse checks part of our regular rhythm, we ensure employee voices are heard, foster a culture of continuous improvement, and keep our teams aligned and engaged.

💚 Learn more about Why and How We Run Our Monthly Employee Pulse Surveys

4 ways to enhance communication and increase team morale

Know where your team stands? Let’s sift through 4 inspirations to enhance team morale through communication standards in your organization. From transparency to employee recognition. 

#1 Be transparent

Communication is a two-way avenue. It’s essential to communicate openly with your employees to encourage their openness.

Transparency makes employees feel valued and integral to the company’s success. A robust communication strategy enhances transparency by keeping employees informed about company decisions, changes, and future plans. 

When employees are aware of organizational developments, it reduces uncertainty and builds trust, leading to higher engagement. 

Hosting regular AMA (Ask Me Anything) sessions for your employees creates a space for open and free information sharing. 

Slido AMA - ask me anything - session visualized

#2 Encourage guilt-free feedback sessions

Don’t hide the framework of decision-making behind closed doors. An open-door policy encourages employees to share their thoughts and concerns without fear of retribution. This approach fosters a culture of openness and trust, making employees feel valued and respected.

But how can you ensure that the sense of openness is real? 

Feedback mechanisms allow employees to express their opinions and contribute to the company’s growth, whether through surveys, suggestion boxes, or one-on-one meetings.

Slido allows you to run anonymous feedback sessions, Q&As and polls to keep everyone on the same page. You can also consider using Vidcast to share updates openly and freely in the form of quick videos, so the company life doesn’t get lost in the shuffle of emails, DMs or kitchen talks.

Slido and Vidcast integration for maximizing communication efficiency

💚 Tip: Sometimes, anonymity is a way to let your colleagues speak up without the fear of doubt or consequences. Anonymous feedback sessions are a powerful tool to communicate honestly – no profiles, no fears. 

#3 Hold regular all-hands meetings

Regular meetings keep everyone on the same page. They provide opportunities for team members to discuss progress, address challenges, and celebrate achievements. 

But it takes more than just a meeting here and there to keep everyone well informed. 

To step up to a new level of transparency, consider running all-hands meetings and regular, company-wide gatherings where all employees, leaders, and stakeholders meet to discuss the most important company-wide matters.

💡Not sure how to begin? Learn What Is an All-Hands Meeting and How to Host a Great One

#4 Recognize and appreciate great work

Recognizing and appreciating employees’ efforts boosts morale significantly. A simple “thank you,” or public acknowledgement can go a long way in making employees feel valued and motivated.

Data-wise, a Reward Gateway study points out that 75% of employees reported feeling more motivated and having better morale if their managers simply expressed gratitude for their work more frequently.

Beyond just communication 

Effective communication is key to boosting team morale. The result? Not just happier teams but also improved productivity, reduced turnover, and stronger company performance. Investing in communication isn’t just a strategy – it’s a powerful driver of mutually beneficial change.

Try enhancing your communication with Slido! 

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Relevant sources: 

  1. 19 Workplace Communication Statistics in 2024
  2. 9 Statistics That Prove You Need Internal Communications
  3. Gallup’s Employee Engagement Survey: Ask the Right Questions With the Q12® Survey
  4. GALLUP: Employee Engagement vs. Employee Satisfaction and Organizational Culture
  5. Reward Gateway: Just in: What the modern workforce expects from employee recognition and engagement initiatives

 

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